Office of Contracting and Procurement

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OCP Customer Contact Center

Man and two women on the phone in a call center

The Customer Contact Center (CCC) is the central point of reference for questions about open solicitations, registering to do business with the District government and for general information about DC Office of Contracting & Procurement (OCP). The CCC can be reached at 202-724-4477 and is open from 8:30 AM until 4:30 PM each business day. The CCC is closed on government holidays. 

The Customer Contact Center is available to provide information about:

  • Published solicitation status
  • Verification of previous company registration (please provide tax ID number)
  • General registration assistance

The OCP Help Desk assists with the following technical issues:

  • Updating existing or partially completed eSourcing accounts
  • Troubleshooting solicitation submission issues
  • Adding additional users to existing company accounts